Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Hey Karl!Thanks for taking the time to leave us a review. Footasylum Reviews | Read Customer Service Reviews of www.footasylum.com Shopping & Fashion Clothing & Underwear Shoe shop Footasylum Footasylum Reviews 59,844 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review Reviews 4.0 59,844 total 6% 3% 3% 1-star 17% Filter Sort: Most relevant EM Elena Mocanu 3 reviews GB I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Footasylum processes its orders very quickly so theres a small window in which you can cancel your order and stop it from going out. Replies to negative reviews in < 24 hours.
Returns at Footasylum - Staall.com UK Footasylum Discount Code: 10% off Everything. Shocking service avoid disappointment. 14 DAYS, 10 CREATORS, 10,000 ON THE LINE ft TheBurntChip and GK Barry 281,550 views 3 months ago SUBSCRIBE FOR. very helpful as Liverpool didnt answer the phone. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. New customers only. We hope to see you shopping with us very soon. Ordered Nike trainers. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Been trying via live chat, what's app and calling HQ. We use dedicated people and clever technology to safeguard our platform. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. Rolling eyes, rude attitude. Head to the Footasylum website, do your shopping, add everything to your basket and head to checkout. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Highly recommend and will definitely buy from Zavetti again. Ordered standard delivery, was dispatched the next day & arrived the day after. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Asked for a pair of trainerscould not even tell what the guy said. 1. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! This time, however, when I ordered, their courier choice was Yodel. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Perfect from start to finish. Suggested companies are based on peoples browsing tendencies. Just noticed that the box they have sent them in isn't for the correct trainers. . To contact the Footasylum customer service team, start a live chat on the website. Thanks,Rebekah. Replies to negative reviews in < 24 hours. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. I would definitely recommend and will be a returning customer. In just a few steps, we'll have it sorted. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Ordered item was faulty. - Lisa Lynch, posted 1 year ago Courier.
I have worked in retail for over 15 years.
Returning faulty goods to footasylum MoneySavingExpert Forum Make sure your order is unused and in original packaging and labels. Never again. Easy! Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. 20% off selected items with this Footasylum discount code. Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Order placed Sunday afternoon and delivered Monday afternoon. I will always order with footasylum I am very happy with the service and products. The Bury-based retail group agreed to buy Footasylum in March 2019 for 90m, but the deal has been caught in a tortuous process since then, with the CMA repeatedly trying to block it. There are many Footasylum stores across the UK, just head to the store locator (opens in new tab) page, enter your location and you'll find your nearest Footasylum shop. Order placed Sunday afternoon and delivered Monday afternoon. Discount. Hey Karl!Thanks for taking the time to leave us a review. If you don't like it, leave. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Footasylum doesn't deliver on Bank Holidays. The kind your customers really want. Shoved the card machine into our face. They were dispatched quickly and delivered within a few days to Northern Ireland. Why have i been rejected for my return as the item was faulty? Your browser does not support embedded videos. Greater than 37%. Extremely moody.I've never seen such self absorbed people. Create a Return International Returns For all international returns outside of the UK, please visit our dedicated international returns page. UK Returns Free return by our courier service. Please note that we may share your email with the company to verify your order. My son lost out on his Christmas presents as a result. Get your sneaker fix anytime, anywhere with the Footasylum app. For a next-level shopping experience, the app lets you filter by brand, colour, size and style so you can easily find what you want. The lady at the till was no better. very helpful as Liverpool didnt answer the phone. I can't even point the blame at one member of staff because they were all terrible. Great sale and super quick on delivery. The top brands to shop on Footasylum include adidas, Alessandro Zavetti, Berghaus, Converse, Hoodrich, Jordan, Kickers, Kings Will Dream, Monterrain, Montirex, New Balance, Nicce, Nike, The North Face, Tommy Hilfiger, UGG and Zavetti Canada. Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Would you like to add a photos or videos? Founded in 2005, Footasylum is a subsidiary of JD Sports and has grown into a popular destination for the latest footwear and athletic apparel. Treated myself to some new trainers and jogging bottoms in the sale! Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. Asked for a pair of trainerscould not even tell what the guy said. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). AVOID THIS COMPANY!!!! Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. Great to hear that the parcel arrived so quickly. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. My son lost out on his Christmas presents as a result. Looks like they have found the nearest spare tatty box to send them out in.
My Returns - Footasylum.com Footasylum Reviews | Read Customer Service Reviews of www.footasylum Once cleared, your points will turn into money off any future purchases. If valid, the page will refresh and your total will be updated accordingly. Take care!Thanks,Rebekah. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. This will need to be done within 20-30 minutes of ordering. Anyone can write a Trustpilot review. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. In November 2022 I placed an order with FootAsylum and it never came. Sign up to the newsletter to get style updates, exclusive info on sale events and more. 10/10 will not be using footasylum again. 10/10 will not be using footasylum again. Price was unbelievable for what I got! Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Only response was we would receive a call within 8 hours - that was two days ago! I would definitely recommend and will be a returning customer. Why have i been rejected for my return as the item was faulty? Purchased 2 pairs of Salomon trainers in different sizes. Extremely moody.I've never seen such self absorbed people.
Footasylum PLC Reviews | Read Customer Service Reviews of zavetti.com Check out what 59,340 people have written so far, and share your own experience. Up to 50% . I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. They were dispatched quickly and delivered within a few days to Northern Ireland. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. They have scribbled size 7 on it. I was taught to value customers, no matter what job I was in. AVOID THIS COMPANY!!!! Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. 2023 Trustpilot, Inc. All rights reserved. Here are 8 tips for writing great reviews. Manners cost nothing. | Read 8,321-8,340 Reviews out of 55,152 Check out what 59,467 people have written so far, and share your own experience. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Free return by our courier service. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! They all fit perfectly. Ordered Nike trainers.
How is Footasylum returns process? - reviews.io Look through our Footasylum discount codes, choose your offer and click the 'Get Code' button. Ordered standard delivery, was dispatched the next day & arrived the day after. That is great news that they arrived a day early!We hope to see you again very soon. Replies to negative reviews in < 24 hours. Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. Hey Karl!Thanks for taking the time to leave us a review. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. - Mel, posted 7 months ago I can't even point the blame at one member of staff because they were all terrible. Footasylum exchanges are only available in the UK. Editor, Marcus Herbert. * One or more of these files was not uploaded due to an invalid file type. Strengthen your review by uploading photos & videos. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. We are so glad to hear you are happy with the service. Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Here are 8 tips for writing great reviews. Ends: Tue 28 Feb 2023.
footasylum returns faulty Under Armour Charged Rogue 3 Trainer 40802641600 Mens Footwear. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. Hey MattThanks for taking the time to leave us a review. Price was unbelievable for what I got! It goes against our guidelines to offer incentives for reviews. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! Anyone can write a Trustpilot review. The lines are open from08:30 - 19:00. You have 28 days to return your items and you'll need your original receipt or delivery note. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! In real life, they are dull, boring and have no character at all. On-time Delivery. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. OG Stack Longline Puffer Jacket. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Bought a pair of Boss trainers at the end of November 2022. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. We need your email address to verify that your review is genuine. Yay! Great sale and super quick on delivery. It's your job. 3 ratings with the average rating of 4 out of 5 stars. Ordered coats for 2 of my sons in the sale. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. They have sent them back to me and are refusing a refund. You will receive a verification email shortly. Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. Was my daughter's main present - I'll never use this establishment again and urge others not to as well.
Footasylum Reviews | Read Customer Service Reviews of www.footasylum Popular Christmas FAQ I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face.
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