It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. The Border Hookups Hit The Road With A New Song. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. See details. Thor motor coach four winds 24 f e350 chassis. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. This has all been dragging on for far too long. . Checked every fuse I could find. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. $97,999. We are not responsible for any such errors and reserve the right to correct them at any time. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. Across from the sofa is a booth dinette. Not sure where the in line fuse is located any help locating would be appreciated. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Not a fuse, not a wire. Largest Family-Owned RV Dealer In The Nation. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. There is a special tool (like a shiv) that you use to release both sides. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. Please contact us to verify info, and to check availability as our inventory changes rapidly. The slide ran very slow, it always seems too. **'s labor charges of $7,500. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. Arriving at our destination we set up to dry camp. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. ", VIN # ****************. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. All Advertised Prices Expire daily at Midnight. Mine is under our bed but doesnt have one. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. I think that is the Thor way. Message. 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. BBB Business Profiles may not be reproduced for sales or promotional purposes. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. And we are akready receivng customer no assistance. ** September 10th we took the ** out. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Want to request a quote on this unit? Learn More Class B Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . 1 swinging tv screen. We have a 2017 Thor motor home with a radio installed backup My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. or call the glass man in town? We have a water leak and it has caused extensive damage. All payments are with approved credit through dealer lending source. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. Brandon Bailey - Bill of materials writer - Thor Motor Coach - LinkedIn Did you recently have your batteries drain on you? State: Arkansas. Make Offer. Pantry. Plus tax, title and license. The pictures submitted to us show no concern of factory defect to the roof. Based on the pictures provided to us, there is no repair to be made. We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. 3. Class Cs with the beloved luxuries of Mercedes-Benz. . Complaints for Thor Motor Coach - Better Business Bureau Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. At this time Im satisfied that they Thor Motor Coach has reached out. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. We are currently waiting on pictures and an estimate from the service center to determine how to proceed. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. It was a pleasure dealing with all of you. Provide us with some basic info and well appraise your RV. The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). Nobody will build them better. in fuel costs), then **** will kindly deduct the $2,000. Rates and amount financed are determined by credit history. This is Thors final offer as it has been stated multiple times. bunk above drivers compartment has failing motor brakes. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . How To Use Your Thor Motor Coach Class C RV: Four Winds - YouTube We strive to ensure all pricing and information contained in this website is accurate. I left my parking lights on overnight, and it killed the car and house batteries. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. This allows the radio to run with the ignition key off. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. The $1,000.00 bid they accepted. Worked with ******************* until **** when he moved to a new position. International Association of Better Business Bureaus. Save. No portion of these videos, documents, or webpage may be directly or indirectly: copied, published, reproduced, modified, performed, displayed, sold, transmitted, broadcasted, or rewritten for broadcast, publication or redistributed in any medium. Of course, at our expense. Use/store switch in use mode? Submitting a response indicates a willingness to work with customers to make things right. We have sent the invoice for labor charges to ****. I guess that is the million-dollar question. Awning attempts to extend while driving. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. Like most: We went on our first trip this past weekend. BBB is here to help. This shouldn't be happening. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! Thor Motor Coach Vegas 24.1 - Fixya You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . Our BIGGEST Class C is HERE!! Again, the deal fell through . Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH Hello all, new to the forum and a first time RV owner. AMAZON LINK:. And one, Don't Miss Paradise Oaks RV Resort In Florida. Does not include Hitch work or accessories. They gave **** rv support ***********. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. Select the desired vehicle below to view all the recalls for that particular make & model. We have a 2017 Thor motor home with a radio installed backup camera. We have pictures we can send if you want. 2 slide outs. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light.