Call our customer support team at (985) 735-6555 for assistance if you have trouble enrolling. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. 3. Thus, Zelle advises that you only use the service to pay people you absolutely know and trust. We do not collect or store your biometric verification information when you use the App. But you're not entirely without protection. But Zelle users have become targets for scammers and fraudsters, leading some experts to question the app's overall safety. She is trained in digital and website accessibility and plain language, and is a member of ACES: The Society for Editing and the Center for Plain Language. Western Union allows you to send in person at over 500,000 locations in over 200 countries. Increase business efficiency with zero transaction fees and same-day transfers. See below for more on your rights under state law. If you report a Zelle scam immediately, you may get your money refunded, but some banks are taking the position that the Electronic Transfer Act does not apply to many victims of Zelle scams. This urgent request may come in an email, text message, direct message on a social media site or even a phone call. As a visitor to our website, zellepay.com, our Website Privacy Notice also applies. We may use a third-party identity verification service to assist us with verifying your identity. Contents Why Zelle needs a bank How Zelle works Regardless of whether you choose to send a transfer through your Internet banking account or use a specialist online transfer company such as Wise, the details you need to provide remain the same. Therefore, we have not shared personal information with third parties for direct marketing purposes within the last 12 months. If you don't have those, you can apply in-person at a branch. ID and other documentation is necessary for providers to satisfy federal laws in place to prevent money laundering and other potentially illicit activities. Requires setup in City National Online. Youre tricked into installing malware, Bischoff says, and an attacker could hijack your device and send themselves money from your Zelle app., And thats not all. Zelle FAQs - Security, Sending, & Receiving Money - Bank of America And remember: Scammers are sneaky, but if something seems off about a monetary transaction, it probably is. Other malware might just wait for you to log in to your bank account via a web browser so it can steal your password and send it to the attacker. We are located in the United States. If youve used the App in the past 12 months, we may have collected, used, and/or disclosed the following categories of personal information about you for a business purpose(s): Categories of personal information weve collected in the last 12 months: Categories of sources from which personal information is collected: Business purpose(s) for collection, use, and disclosure: Disclosed for business purpose(s) to the following categories of third parties: Sold or shared to the following categories of third parties: Length of time personal information is intended to be retained: (unless subject to a legal hold), Personal and online identifiers (e.g., name, email address, postal address, IP address, unique identifiers). The short answer is that you can't make a Zelle account without a bank. [A New York Times (opens in new tab) story on Zelle fraud from March 2022 suggests linking your Zelle account to your mobile phone number right away, so that a crook can't link their own number . There are two ways to use Zelle: through participating banks and credit unions; or via the Zelle mobile app. Companies not related by common ownership or control. Our proven security features help keep your identity and your money safe. For purposes of this notice, Everyday Business Purposes means any of the purposes set forth in Cal. Your authorized agent will be required to produce a signed authorization from you and additional identity verification may be required. Most legitimate businesses accept multiple payment methods. Five financial tips I wish I knew before living abroad. From time to time, we may update this Privacy Notice. Go to https://www.zellepay.com/privacy-policy. If youre visiting a transfer providers branch to collect a cash transfer, you will need to provide: Depending on the size of the transfer, you may need to phone ahead to confirm that the agent has sufficient cash to complete the transaction. box as an address when transferring money? You need to submit at least your government-issued ID, like your drivers license or passport to pick up the money sent. The scammer will generously add the $300 onto the payment they sent you, as long as you promise to refund them after you upgrade. This is because most companies that sell money transfers are subject to antimoney laundering laws and counter-terrorist financing standards, which require providers to exercise their due diligence to confirm that youre not using their services for terrorist or otherwise nefarious activities. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Support | Zelle Advertiser Disclosure: Many of the offers that appear on this site are from companies from which CreditDonkey receives compensation. can i use zelle without a social security number However, there are some alternatives that you can consider in this regard. Once you authorize a payment, it'll go through, and there's no form of fraud protection. . Attn: Privacy Office, 5801 N Pima Rd, Scottsdale, AZ 85250. sharing for affiliates everyday business purposesinformation about your creditworthiness, affiliates from using your information to market to you, sharing for nonaffiliates to market to you. We generally retain information for as long as it is necessary and relevant for our operations and to comply with applicable law. You'll also save time, money, and frustration when dealing with service providers. *See the card issuer's online application for details about terms and conditions. You just need to have an open and operating bank account. Zelle only works with bank accounts and debit cards and is designed to move money between bank accounts, so in that sense, Zelle is similar to a cash transaction. However, all information is presented without warranty. See below for more on your rights under state law. It offers a free checking account with no monthly fees. You might be worried about the process, but rest assured, there are plenty of banks and credit unions interested in making it possible to open an account without a Social Security number. Reasons we can share your personal information. Social engineering is when a scammer lies about their identity or goal to trick victims into giving them personal information. Federal law gives consumers the right to limit some but not all sharing. Kelly Suzan Waggoner is editor-in-chief at Finder, where she works with a talented team of expert writers and editors focused on helping readers to save money, earn money and grow their wealth. If your questions are not answered in this Privacy Notice, you may email us atprivacyoffice@earlywarning.com, or write to us at Early Warning Services, LLC., Attn: Privacy Office, 5801 N Pima Rd, Scottsdale, AZ 85250. Early Warning Services, LLC. Can I Use Zelle Without a Bank Account - allaboutcareers.com All you need is the email address or U.S. mobile phone number associated with their Zelle account. Authorized agent requests may be made by phone at 844.212.9102 (Monday Friday from 8am-5pm AZ, excluding federal holidays). Marcus by Goldman Sachs provides customers with a range of financial services: Marcus is available in all 50 states in the U.S., comes with a free debit card, and doesn't charge for incoming wire transfers, either domestic or international. Finder makes money from featured partners, but editorial opinions are our own. Whether youre using theZelleapp or usingZelledirectly through your bank or credit unions banking app, the only information youll need to share is an email address or U.S. mobile number tied to a bank account in the U.S. Additionally, authentication and monitoring features are in place to help make your payments secure when youre sending and receiving money. MoneyGram is one provider that needs to see your official photo ID but not necessarily your SSN. Some banks know this shouldn't keep you from getting basic financial services. If someone you don't know is requesting a payment via Zelle, I'd suggest declining," Rossman said. Is Zelle Safe? Yes, but Beware of Scammers - Insider Social Security Number - Venmo Will I need to sign up for an account before I send a transfer? A Social Security Number is a unique identification that keeps track of your entire financial life. In essence, Zelle is a service used by bank customers to. Apart from your recipients bank account details, you will also need to provide some specific details about the transfer, including: If you dont have a bank account or merely prefer cold, hard cash, youll find providers that accept cash payments for international money transfers. Transactions between enrolled consumers typically occur in minutes and generally do not incur transaction fees. Personal information does not include information obtained from public sources or information that is made available by federal, state, or local governments. If you feel rushed to make a decision, theres a strong chance its a scam.. Otherwise, to exercise this right, follow the instructions in Section 11. Because accounts are approved manually, youll need to wait for approval. A scammer will impersonate a friend or family member and say they have an emergency and need money right away. We do not knowingly collect personal information from children. What information do I need to send a money transfer? Attn: Privacy Office, 5801 N Pima Rd, Scottsdale, AZ 85250. To help you stay safe, weve identified the most common Zelle scams you might encounter, as well as provided information on what to do if you accidentally fall for one. This Privacy Notice applies to users of the Zelle app. To report fraud or a scam please fill out the form on this support page. How much money do I need to open a bank account?There are lots of banks that let you open an account with $0. The good news? In order to comply with California law, the following applies if your account has a California mailing address. Advertiser Disclosure. How to exercise your data privacy rights. Once the money is sent, it's gone. The pandemic normalized contactless payments, anddigital walletoptions have popped up everywhere, including places that used to only accept cashlike farm stands, garage sales and even your babysitter. Even if you do not make the privacy choice set above, we will not share information that we have about you with non-affiliated third parties, except for Everyday Business Purposes (defined below). does not send nor initiate the transfer of money. "I would never suggest using Zelle for a first payment," said Jake Hill, founder of DebtHammer. to create, develop, operate, deliver, maintain, and improve our products and services; to respond to your requests and comply with your stated communication preferences; to provide you with a safe, efficient, and customized experience; to provide other services you request; and, the Early Warning Services, LLC corporate family (Early Warning is the network operator of. Yes, if youre receiving a large sum of money, youll typically need to report it to satisfy tax requirements. Code 4056. If youre unsure whether an email is legitimate, Google your banks phone number and call that instead of the number listed in the email, Bischoff advises. You may request to cancel your profile and enrollment withZelleby speaking to a customer service representative at 844.428.8542. I called the CFPB to see how they handle Zelle complaints and the consumer support agent instructed me to follow these steps: First, contact Zelle at 1-844-428-8542. Personal information weve collected, used, and/or disclosed. You can update your User profile and registration information, including your debit card information and email addresses. A new kind of scam has been popping up on resale sites like Facebook Marketplace. When your personal information is released to: a. Students with no Social Security number and 17-year-olds can only open an account at a branch. People exchange hundreds of texts with the fraudsters, who are charming and can make people fall in love with them, and then they start asking for money or presents, often requesting cash through Zelle., In this scam, scammers send emails or text messages that appear to be from a participating financial institution, asking users to click on a link or open an attachment, explains Daniel Chan, Chief Technology Officer of Marketplace Fairness. You may be charged a fee by your bank for receiving an international transfer, which you need to verify with the bank. They have approximately 4,200 branches across the nation, and 17,000 ATMs, ensuring you'll have access practically everywhere. Am I required to share my Social Security number? The item is usually listed at a discount but only if its purchased within a limited time window.. Its your responsibility to ensure that the bank account details you provide for your recipient are correct. What recipient bank account details will I need to provide when sending funds to India? Some service providers see an unbanked person as a potential risk, and may charge you additional fees for not having an account. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Appeal if we decline to act on any of the above requests youve made, To exercise this right, call us at 844.212.9102 (Monday through Friday, 8am to 5pm AZ, excluding federal holidays). As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Learn about remittance addresses with our guide. New York-based Citibank, a CreditDonkey partner, is another major U.S. bank. According to the Federal Trade Commission, people sent $547 million to online romance scammers last year, and in the past five years, people have reported losing a staggering $1.3 billion to romance scams, more than any other FTC fraud category., It all begins with a phony dating profile on one of the many popular social media sites or apps, Troyer says. You can use Zelle to send money to anyone with a U.S. bank or credit union account. But when you Zelle the $300 back, you realize the payments were fake, and youve just lost your money. Why? Note: To the extent required by, and in accordance with applicable law, we will use commercially reasonable efforts to correct your personal information as directed by you, considering the nature and the purposes of maintaining your personal information. They can be financial and nonfinancial companies. Start planning for your future by using the budget tool in the Chase Mobile. Chase offers personal banking services such as checking and savings accounts, credit cards, home and auto loans, and investing through JPMorgan. 2023 Early Warning Services, LLC. In the section below, we list the reasons financial companies can share their customers personal information; the reasons Zelle chooses to share; and whether you can limit this sharing. How does Zelle collect my personal information? FAQs about Zelle for eligible small business users We recommend that you do not use Zelle to send money to persons or businesses that you do not know. It is your responsibility to make sure that your personal information is accurate and that your password(s) and profile registration information are secure and not shared with third-parties. An important aspect of this scam is that the fraudsters never even need to know or phish the victim's password. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. We may need to request additional information from you to verify your identity or to understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled. Through a partnership with MoneyGram, you can send cash from your nearest store to any Walmart in the US or Puerto Rico or to any of MoneyGrams agents worldwide. Other product and company names mentioned herein are the property of their respective owners. A few may simply limit how much you can send your first transfer, while others may not allow you to send anything at all. . If you have a valid account with any of the banks that use Zelle like Bank of America, Chase, Capital One or USAA you're already set up for domestic transfers of up to $2,500. Opinions expressed here are author's alone, not those of the bank, and have not been reviewed, approved or otherwise endorsed by the bank. Only Send Money to Friends, Family and Others You Trust, Helpful Tips for Using Mobile Payments Services and Avoiding Risky Mistakes, Tips on Using Peer-to-Peer Payment Systems and Apps, How to Keep Your Personal Information Secure Online. Plus, there are unseen costs of not having a bank account. For our everyday business purposessuch as to process your transactions, maintain your Zelle App Profile(s), respond to court orders and legal investigations, or report to credit bureaus. [1] Due to the nature of Zelle's near real-time payment service, people can often be targeted by scammers in an attempt to trick you into sending a fraudster money. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. CreditDonkey does not know your individual circumstances and provides information for general educational purposes only. That said, there are a few ways around this little problem. The bad news? Please submit your request and the required verifying information by either: We will acknowledge receipt of your request and let you know how long we expect it will take us to complete your request (typically 45 days or less for most requests.). Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and . For over 25 years, Early Warning has been a leader in technology that helps move money fast, safe and easy. This Privacy Notice applies to theZelle app (referred to as the App from here on out). Because once you authorize a payment to be sent, you can't cancel it if the recipient is already enrolled in Zelle. To be sure, you should check with your bank or credit union to make sure it doesn't charge extra fees for using the Zelle feature. Limit the use of sensitive personal information. Jaime Stathis is a nonfiction writer covering wildlife, social justice and technology. To exercise this right, see Section 11 for instructions. Financial companies choose how they share your personal information. ","anchorName":"#what-information-do-i-need-to-receive-a-money-transfer"},{"label":"Money transfer providers and required documentation","anchorName":"#money-transfer-providers-and-required-documentation"},{"label":"Am I required to share my Social Security number? Review this Privacy Notice in its entirety to learn more about the personal information we collect, why we collect personal information, the sources from which we collect personal information from, and who we may disclose personal information to. Signing up is usually free. If you are enrolled in Zelle through your bank, youll also need to contact them, but if youre enrolled with the Zelle app, you can fill out this online form or call 844-428-8542. But youll need to speak to a Xoom representative to verify your first transfer. All it takes is a text or call claiming to be from your bank's "fraud department" and they can get into your account.