clipper card balance refund

Key Clipper information translated to Spanish. https://docs.clippercard.com/brochures/en/clipper_cancellationform_120213.pdf. LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. 0 S, endstream endobj 213 0 obj <>/Subtype/Form/Type/XObject>>stream Learn more about Clipper on your phone. If a Clipper card is not used for six months, it can be deactivated. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Ferry Fares & Payment | Golden Gate 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. safe parking at hotels near Oakland Airport?? Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com. Eventually, we got the refund. HD 0UR K(EP%xg:#6(=VU-zTqwn?p You can also log in to your regular Clipper account to see your balance and download a transaction history. Please note that Go Passes cannot be loaded onto discounted cards such as, Senior, Youth, and Regional Transit Connection (RTC)/ Disabled. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Opens in new window. Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. 0 0 10.146 10.364 re Can I have more than one card in my Clipper account? (visit our Chase Center Servicepage $15.29. How many people do not know and never retrieve their funds? If the card reader beeps three times instead of one, your pass has been misread by the reader and you should try to tag again. HD 0UR K(EP%xg:#6(=VU-zTqwn?p How Do I Check How Much Is On My Clipper Card? - CLJ Left and right arrows move across top level links and expand / close menus in sub levels. I only pray theyre still there. At your request, we can mail you a new card with your balance restored, typically within 2 business days. 0 { endstream endobj 199 0 obj <>/Subtype/Form/Type/XObject>>stream If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. endstream endobj 172 0 obj <>/Subtype/Form/Type/XObject>>stream Bike Information and Resources for New Students, Bicycle Safety Educational Efforts at Stanford, View Maps and Holiday Marguerite Schedules, Limited Holiday Marguerite Shuttle Service, Learn About Tickets, Enforcement, and Lost/Stolen Permits, Find Parking, EV Charging, and Off-Campus Sites, Find an Electric Vehicle Charging Station, Learn About Carts, Service Vehicles, and Access, Find Rates and Request a Charter Reservation, If Your Clipper Card is Lost, Stolen, or Damaged, Alameda & West Contra Costa County Paratransit, City & County of San Francisco Paratransit, Go Pass and Smart Pass eligibility checker, If you are eligible for the VTA Smart Pass(e.g., most benefits-eligible university or hospital employees): If you would like a Smart Pass Clipper card, please submit your contact information through the, If you are NOT eligible for the VTA Smart Pass (e.g., graduate students and postdoctoral scholars): If you dont have a Clipper card, you can purchase one at a participating. USF does not issue refunds for a lost commuter subsidy. E\\y\F@B.THH!*o* If youre not paying with Clipper, please see an attendant for information about ticket purchase. Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. PDF Clipper Cancellation Form For faster replacement, you also can pick up your replacement card at an in-person service location. EMC Hope this doesn't break the bank for you. Subject . Getting dinner in Oakland this Fridaywill I get robbed? 0 0 10.1455 10.364 re This is the version of our website addressed to speakers of English in the United States. For information about fare credits when transferring between Golden Gate Ferry and Muni or the SMART Train, visit our Transferring & Connecting page. H*2T0T341f& No. You must tag your card again when you get off the train. If you have a Go Pass on one of these cards, please contact our office for a replacement card. hb``e``b Y8v $ _(f`ax!y[1igHee,t3mXP!u!Tf3l 3x.S(vOY73 Zl5r0; 4y 'gVlw?H65i\k|ZFKcE2.< Stanford Transportation will automatically renew your Go Pass every four months and you do not need to take any action. Will the toll lanes reduce traffic jams? What can I do with an online Clipper account? Like the original poster, I grew weary of being on hold forever and a day when I tried contacting Clipper to ask questions about my account. Should I stay at a hotel near the airport? If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Please contact Clipper Customer Service at 877.878.8883 to request a . Tickets submitted for refund must have been purchased by cash or debit card. Clipper is committed to protecting your privacy. To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. EMC People were just grabbing free Clipper cards, riding BART, racking up negative balances and throwing the card away. 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. How can I manage the account on their behalf? E\\y\F@B.DHR!"g/ In addition, those affiliated with Stanford will immediately forfeit the privilege of receiving future passes and prizes through Stanford Transportation. EMC HR - Benefits - Pre-Tax Commuter Benefits | myUSF EMC Learn more about our privacy policy. Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. Caltrain requires all Go Pass users to tag on before and tag off after each ride in order to have a valid fare. You have to fill out a form. Does this mean my card is worthless and I might as well toss it? The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. Registering your card protects your card balance and allows you to set up an online account. endstream endobj 180 0 obj <>/Subtype/Form/Type/XObject>>stream 0 { endstream endobj 190 0 obj <>/Subtype/Form/Type/XObject>>stream Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. H237402VH2P0P04341Qf& Registering your card protects your card balance and allows you to set up an online account. Ticket Refunds. PDF Clipper Cancellation Form What can I do with an online Clipper account? /Tx BMC 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. The Caltrain Go Pass is an institutional pass, which is set up differently than Clipper cash value and the Caltrain Monthly Pass. They are. Refunds are processed on a case-by-case basis, and all card cancellations require a $5 processing fee. The Go Pass is valid for thecalendar year: from January 1through December31. 0 endstream endobj 200 0 obj <>/Subtype/Form/Type/XObject>>stream 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. As part of tuition and fees, all students pay $180 each semester for a "Gator Pass"this . Only registered Clipper cards are eligible for refunds. Tickets cannot be replaced if lost or stolen, cannot be exchanged, and are notrefundable. Skip top navigation. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. Discount Cards For youth, seniors, people with disabilities and low-income adults. If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. Your refund request will typically be . If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Your Clipper card will not be returned to you. For youth, seniors, people with disabilities and low-income adults. No service to Chase Center atthis time,stay tuned for updates. f And my Oyster card. Refunds are subject to the fees in Section 10. -=9&_j?N3?vjUaFXpJ| Less than a cup of coffee. Pay With Pay With balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary. E\\y\F@B.THH!*o* Warriors Ferry / Chase Center Service Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. You can add value, see what's on your card, and see recent transactions. If you don't want to deal with that, just pay the $3 to get the card. endstream endobj 178 0 obj <>/Subtype/Form/Type/XObject>>stream E\\y\F@B.THH!*o* But alas, no longer on bART as they now wont let you exit like they used to. For more information, including fines, please see Caltrain's fare evasion policy. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). Your session is about to expire due to inactivity. Account Management | Clipper Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream H*2T0T3415Rf& If you forget to tag on and/or off, you will be subject to citation. IMPORTANT: Clipper cards will hold funds for . You pay more for a "San Fran" shot glass that was probably manufactured on the other side of the globe. If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card . EMC You will get a check in the mail at the address you provide. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". E\\y\F@B.THH!*o* Minimum monthly payments are required. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Cash value is NOT required and should NOT be deducted when you use an active Go Pass. After that, you need to tag on and off for each ride. She couldnt find anyone to help her and purchased BART tickets to get her and her mother home to San Jose. I no longer need to use Clipper. 0 { endstream endobj 193 0 obj <>/Subtype/Form/Type/XObject>>stream Agreement | Clipper Authorize payment below. Copyright 2023 Golden Gate Bridge, Highway and Transportation District. You can check your eligibility at our Go Pass and Smart Pass eligibility checker. My spouse, relative, or close friend needs help managing their registered Clipper card. /Tx BMC 0 S, endstream endobj 210 0 obj <>/Subtype/Form/Type/XObject>>stream H*2T0T341f& Where to Use On 24 transit services and more. BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. Account Management | Clipper EMC My spouse, relative, or close friend needs help managing their registered Clipper card. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. 0.749023 g More riders tell of disappearing Clipper card balances REFUNDS. HD 0UR K(EP%xg:#6(=VU-zTqwn?p Choose to stay logged in or to log out. Former Tiny Ticket non-profit organizations can still submit these tickets for refund directly to BART Treasury. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal . Phone. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116689862', '');}, 'log_autolink_impression');San Francisco Bay Area. Pay With Station Agents can also provide pre-addressed envelopes to Treasury. endstream endobj 201 0 obj <>/Subtype/Form/Type/XObject>>stream Only registered Clipper cards, are available for refunds. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. The Go Pass is also available to graduate students until December 31,2022*. Q: Your column about problems with Clipper cards alarmed me, so I checked the three accounts I have to see if values that existed when the pandemic began almost two years ago are still there. `qp8Wkdj434T) Y endstream endobj 212 0 obj <>/Subtype/Form/Type/XObject>>stream I'd calculate your estimated usage and only put that amount on the card. Stanford University. Your session is about to expire due to inactivity. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? Due to increased Clipper Card use and the corresponding reduction in use of paper tickets, the Ticket Exchange Booth at 12th St Oakland City Center Station has been permanently closed. Skip the side navigation menu and go to the main content. Clipper START cards provide a 50% discount on most Golden Gate bus and ferry rides for eligible low-income adults. So take your balance down to $1.50. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. Its also required if you want to set up automatic reloading. /Tx BMC Paper tickets balances cannot be transferred onto a Clipper card. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. Clipper is committed to protecting your privacy. EMC Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream If a Caltrain patron is contacted onboard the train without valid fare, Caltrain Fare Enforcement Agents or San Mateo County Sheriffs Office Deputies will scan/photograph their ID to issue a Notice of Violation for fare evasion. Once you register your card, you can report your Clipper card as lost or stolen to the Clipper Customer Service Center (877.878.8883 or TDD/TTY 711 or 800.735.2929), and they can block your card from further use and restore the balance on your new card. Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. If you have a phone that works in the US, you may be able to set up a virtual clipper card to avoid the $3 fee. Learn More The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. E\i\\ /Tx BMC He started his journalism career as a sports editor in Iowa in 1975. /Tx BMC Many of the cards have about $50 on them, but a couple have about $200. If you are still having trouble with your Go Pass, please contact us at. I no longer need to use Clipper. You also would need to contact Stanford Transportation to request that your Go and/or Smart Pass be deactivated and new pass(es) loaded. /Tx BMC f EMC Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. How can I cancel my card and get a refund? E\i\\ 0 0 10.1455 10.364 re EMC You may want to consider loading Clipper Cash onto your Clipper card for use in such an event. Choose to stay logged in or to log out. Treasury will mail you a check. No service to Chase Center atthis time,stay tuned for updates. However I only plan to ride the BART a couple times during my stay, so if possible I want to avoid this fee or get a refund on the fee after I finish using the card. There is no replacement fee for lost or stolen Go Passes. endstream endobj 186 0 obj <>/Subtype/Form/Type/XObject>>stream j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- Credit Card Type (check one): o MasterCard . endstream endobj 171 0 obj <>/Subtype/Form/Type/XObject>>stream When riding from Tiburon and Sausalito, tickets and Clipper payments are collected when disembarking in San Francisco. Clipper says it does not take funds away, even if the card goes unused for years. endstream endobj 198 0 obj <>/Subtype/Form/Type/XObject>>stream Get Morning Report and other email newsletters. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. There is a $5 fee for this service. If your Clipper card has been loaded through a transit benefit program, the transit value is ineligible for a . Otherwise, you will be logged out automatically. It is available for free to eligible university, and hospital employees. Learn more about our privacy policy. HD 0UR K(EP%xg:#6(=VU-zTqwn?p Tab will move on to the next part of the site rather than go through menu items. PDF Clipper Cancellation Form For details about how to apply for a refund, download theClipper Cancellation Form. BARTs Treasury Department will then process the refund. If this happens at any time, please call Clipper at 877.878.8883 for a refund. If your card is registered, contact us so we can block your card from further use. EMC 0.749023 g h[s8WPS7p7*?gbg98-FmndI+Iv,cR{|30&M\&ND52 D3,2aE1 v^Z8P Need to Order a Clippercard? Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. The Go and Smart Passesare non-transferable. endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. endstream endobj 222 0 obj <>/Subtype/Form/Type/XObject>>stream When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. BART will refundpaper ticketswith a remaining value greater than $1.00. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. /Tx BMC /Tx BMC Phone. How can I cancel my card and get a refund? To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Refunds are only available to registered cardholders and are limited to cash value and unused passes and ridebooks. Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some.

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