Individuals who believe they are eligible must complete Part A of the eligibility application. VI Complaint Resolution Procedure and Form. A MARTA Mobility Service Agent will explain the service and/or mail an application. MARTA is dedicated to being here for those needing essential travel during the COVID-19 pandemic. MARTA Mobility Operators are expected to obey the same rules as our customers. PDF version]to download and print a hardcopyof theMARTA Mobility Eligibility Application for Certification Part Aapplication. MARTAs fixed-route buses, rail cars and rail stations are designed to be accessible for seniors and individuals with disabilities. APPLICABILITY OF PARATRANSIT: The Paratransit Breeze card is for use on all MARTA Mobility vehicles and allows access to MARTA fixed route services according to current MARTA fare policy. . Visitors with Disabilities: Visitors to MARTAs service area who are certified with another Paratransit or similar service will be given presumptive eligibility and able to ride MARTA Mobility for up to twenty-one (21) days each year without requiring certification by MARTA.
MARTA Police (Emergency) 404-848-4911. The Ready Time is the earliest time in which a vehicle may arrive at the customers location. MARTA Mobility Travel Training Program is a free self-paced program where individuals learn how to travel safely and independently on MARTAs system. Riders' Advisory Council; MARTA HOPE Program; . Is complementary paratransit service that operates within the same service area as fixed route bus and rail services. Additional companions will be allowed on a space available basis. Reservations can be made by calling MARTA Reservations at (404) 848-5826 to book trips between MARTA and CCT. 1. Administering medication is the customers responsibility. Also, only you are allowed to use your Reduced Fare Breeze Card. Advance cancellations are cancellations that are made one (1) to seven (7) days in advance of the day of travel. Personal Care Attendants (PCAs): A maximum of (two) 2 children under the height of 46" may accompany a MARTA Mobility customer free of charge. MARTA Transit; Customer Guides and other written materials are available in alternative formats. Also please be advised that this card must be surrendered upon request by a MARTA official.
The operator will not carry packages through the door. If a card has been confiscated due to usage by any unauthorized property. 404-848-5826. MARTA Customer Experience. We offer Reduced Fare Breeze Cards to eligible senior citizens, people with disabilities and Medicare cardholders. Customers can confirm and cancel future trips through the automated system and the MARTA website. The goal: make life simpler for all our employees. For example, a person may be able to reach bus stops that are no more than three blocks away, and where there is a safe, accessible path of travel, but she may require paratransit if distances are greater than three blocks, or if there are path of travel obstacles such as steep hills, deep snow or ice, or other obstacles. . Please contact MARTA Mobility Eligibility at (404) 848-5389 during business hours, Monday - Friday, 8:30 AM - 5:00 PM for detailed information regarding these procedures. The ADA requires consideration of eligibility for trips that an applicant or rider makes or might make. Wheelchair electric power must always be turned off until the operator instructs the customer to re-engage. MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. A MARTA Mobility Service Agent will explain the service and/or mail an application. Please remember that MARTA Mobility is a shared ride service and customers are encouraged not to neglect personal hygiene so as to cause an adverse effect on the ability of MARTA to provide acceptable services. Cancellations made less than two (2) hours before the scheduled ready time are considered Late Cancellations, The Mobility bus arrives at the correct scheduled pick-up location, within the Ready Window, and the customer. The customer must prioritize either the Drop-off or Pick-up time when making a reservation. However, customers should contact the local transit authority to confirm scheduling rules and regulations. Operators are not permitted to handle service animals.
Interviews at MARTA Experience Positive 71% Negative 21% Neutral 8% Getting an Interview Applied online 74% Recruiter 9% Employee Referral 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at MARTA Bus Operator (4) Intern - Hourly (2) Station Agent (2) Managerial (1) See more interviews for top jobs If you were issued a permanent card, your eligibility expires three years from the date of issue. Customers using oxygen tanks should have at least a four (4) hour supply of oxygen. University Program. A card will be unconditionally confiscated if it is found in the possession of an unauthorized third party. MARTA Police (Emergency) 404-848-4911. Customers may also call Reservations and speak with a CCR to cancel a trip no later than 5:00 PM the day before the scheduled travel date. The fax number for Mobility Eligibility is 404-848-6900. Traffic conditions, weather and service interruptions may prohibit MARTA from meeting precise pick-up times; therefore, trips are scheduled to include a thirty (30) minute Ready Window., Prioritizing Pick-up and Drop off Times:
Example: During the review of infractions for the month of June, it was determined that the systems average number of No-Show infractions for the month was two (2). Unlike our standard buses, MARTA Mobility is a shared ride, advance reservation mode of public transit. MARTA Mobility operates during the same days and hours as the fixed route bus and rail services. The Mobility Bus may arrive prior to 6:45 AM but is not considered late until after 7:15 AM. Jul 8, 2015 - Mobility Customer Care Representative in Atlanta, GA Recommend CEO Approval Business Outlook Pros PAY!! Be on time for scheduled trips and be ready to board the Mobility bus when it arrives. If the facility has a guarded gate or limited access, the customer should inform the security staff of the scheduled pick-up and return times. The following procedures have been developed to ensure safe vehicle movement and standardized connecting point guidelines for major complexes. Transfers between MARTA Mobility and Cobb County Transit (CCT) Paratransit are free at the MARTA Arts Center Rail Station and the CCT Cumberland Transfer Center. Download the application (click on the link below), or contact the Mobility Eligibility office at 404-848-5389 to request an application for Mobility Services. Indicate the type of mobility aid used, and if the lift is required. 1. Indicate the use of a service animal, if applicable. Customers may also cancel via the MARTA website @
If customers travel with a PCA, they may travel with one companion in addition to their PCA. At a Breeze Vending Machine in any MARTA rail station. To view the full code, please visit
Customers are responsible for providing access to gated communities or secured complexes. This applies to an individual who, because of their disability, cannot access a bus stop or a train station to board the fixed route system and cannot access their final destination after disembarking from a fixed route bus or train. A CCR will return the call and complete the reservation. Standard fare is $4. Learn more about bikes and MARTA. Customers must have correct fare immediately upon boarding in order to ride. A.Unconditional eligibility (all trips), This is a person's eligibility category when it is not reasonable to use the fixed route service under any circumstances, regardless of weather, distance to the stop, and so on. Articles not claimed by Tuesday of the following week will be turned over to MARTAs Lost and Found department located at Five (5) Points. University Program. If MARTA Mobility does not provide an appeal decision within thirty (30) days, MARTA Mobility will provide service until an appeal decision is provided. It's part of making MARTA a transit system everyone can use. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. All future replacements are $5. The approval letter will indicate the MARTA Mobility eligibility expiration date for each individual. for any inconvenience. LOST OR STOLEN CARDS: Reduced Fare and Paratransit Breeze cards are issued free. At the expiration of the eligibility certification, customers are required to re-certify for Mobility service. All fare types must be loaded on a MARTA Mobility Breeze
to request that an application be mailed or emailed to you. Learn more. For safety purposes, it is strongly recommended that wheelchairs be backed onto the hydraulic lift. Keeping a log of your reservation dates, ready times, booking identification numbers, and cancellation reference numbers is highly recommended. Vehicle number and operators name, if applicable
2424 Piedmont Road, NE
MARTA is offering up to $8 off Uber and Lyft rideshare trips Monday-Friday, 4 a.m. to 6:30 a.m. (to address early morning gaps in MARTA service areas). Click hereto learn about MARTA's Travel Training Program. Customers will be asked to leave a voicemail with their name and phone number. A Personal Care Attendant (PCA) is someone designated or employed specifically to helpan ADA eligible customer meet his or her personal needs. The customer may write a letter requesting an appeal to:
. that the online Mobility application is currently unavailable. The Warning letter will remind customers of the No-Show and Cancellation Policy and how to avoid future infractions. If an applicants disability prevents him or her from completing the application, the application will be completed by a Mobility Service Agent over the phone and mailed to the applicant for review. Yes, you can register your Reduced Fare Breeze Card and load it online at
The completed application (both Part A & B) must be faxed to 404-848-6900, or mailed to: Mobility Service, 2424 Piedmont Road NE, Atlanta, GA 30324. view details. To dispute any infractions, please leave a voice message on the MARTA Mobility dispute line for the Superintendent of Mobility Operations at. The application allows for the following online: Small strollers or carts must be securely held and not block aisles or passageways. Individuals with a hearing impairment may confirm a reservation through the Georgia Relay Service at. When the Mobility Bus arrives within the Ready window, customers must board the Mobility Bus within five (5) minutes of its arrival. The goal: make life simpler for all our employees. MARTA Police (Emergency) 404-848-4911. Operators are responsible for operating their vehicles safely, professionally, and as courteously as possible. The MARTA Mobility Breeze Card will allow Mobility customers to use MARTA fixed bus and rail at no charge. The CCR will make every effort to accommodate requested pick-up or drop-off times. Appeals can be made by calling the MARTA Mobility Eligibility office at (404) 848-5389 or submitting the completed Notice of Appeal form via fax: 404-848-6900 or mail: MARTA Mobility Appeals Panel 2424 Piedmont Road, NE Atlanta, GA 30324-3330 Appeals: Upon receipt of a request to appeal, the Eligibility Specialist will notify the customer of the date, time, and location of the appeals hearing. MARTA Mobility is our paratransit service available to anyone unable to ride or disembark from our regular MARTA transit services. Lost Item Inquiry Formfor lost items. 404-848-5000 . Customers may ride standard scooters on the lift, but it is strongly recommended that they transfer to a seat once on board the Mobility Bus. We apologize
Upon receipt of a completed application, MARTA Mobility must make an eligibility determination within twenty-one (21) calendar days of receipt. MARTA removed the four streetcar vehicles from service on Nov. 29, 2022, after engineers discovered wheel degradation . For individuals who wish to learn to navigate MARTAs fixed route and rail systems you may contact MARTAs Travel Training department at 404-848-5193 or
If anyone else is caught using your card, the card will be confiscated and you will have to wait a minimum of 30 days before receiving a replacement. Customers will be sent a letter of eligibility determination in writing, or alternative formats if requested. The customers Ready window begins at 4:15 PM and ends at 4:45 PM (Ready Time plus 30 minutes). Wheelchair users must wait for operators assistance and follow instructions for entering and exiting the Mobility Bus. MARTA Police (Non-Emergency) 404-848-4900. When the customers priority is to be picked-up by a certain time, the CCR will state a Ready Time and apply the thirty (30) minute window. Operators are solely responsible for the operation of the hydraulic lift and for securing mobility devices safely on the bus. You can also load stored value (cash) at the cost of $1 per trip. Atlanta, GA 30303, MARTA Headquarters Building
Click here to download the Mobility/Paratransit Application. CCRs will provide a Ready Time when the trip request is confirmed. Simply tap your card on the Breeze target wherever your riding. 404-848-6900, Two hands exchanging a MARTA Mobility Breeze Card with a large slash indicating an unauthorized exchange. Please indicate if no return trip is necessary. They can also load their cards at MARTA RideStores or by calling media sales at 404-848-5000. We don't offer Reduced Fare versions of any of our pass programs. best inventory system for poshmark, how tall is lyris titanborn,