After setting up a static ip address on your devices you need to login to your router. 2 users liked/thanked this post: Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? If your devices or power adapters appear damaged, stop using them immediately. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. Your BT Business Smart Hub 2 guide Using Changing the wireless settings on Smart Hub 2 From the Hub Manager, click on Advanced Settings, then Wireless. No problem, I think it a lot of money for a modem/router anyway. Don't try to open your devices or power adapters. a warehouse or garage). BT's Smart Hub 2 is its newest wireless router launched in 2018, which it claims will give you more powerful wi-fi than you'd get from any other major broadband provider. To find out how to use it, just click on the dropdown for your Hub. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. How do I use Pi-hole's built in DHCP server (and why would I want to)? I've just acquired a Hub6/Smarthub from eBay. So what makes BTs routers so great? From the Hub Manager, click on Advanced Settings, then Wireless. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. Dust with a soft dry cloth; don't use water or solvent. A newbie here. Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. If you've changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, If this is the first time you've opened the Hub Manager, you'll be asked to change your password. Im going to get a hub 6 for the same issues with the rubbish plusnet router. Next, connect the mains plug together (it comes in two parts). Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? Despite your scepticism I don't have the option. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. on Type 192.168.1.254 in a web browser to open BT Hub Manager. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? When the image is approved you will see where I was trying to change it. Enter your BT hub admin password. Used BT Home Hub 2. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. The work to change this especially on Linux is horrendous. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? Baldrick1, disgracie. Maybe I am due a software update sometime. 05:35 PM It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. The work to change this especially on Linux is horrendous. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. If the username or password did not work check out our Default BT Router Passwords page. Once you have opened a web browser, find the address bar which is usually located at the top of the screen. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. How do I change my Smart Hub's wireless settings? on Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. Theres no need to worry though, as its a pretty simple process. That's why we created Network Utilities. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. Yes, you'll need a Smart Hub 2 if you want to take advantage of BT's Complete Wi-Fi offer. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. Let's take a look at the legacy BT routers that are still capable of getting you online. I changed the setting to OFF and the issue was solved. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. It also has 4 Gigabit LAN ports. 1 user liked/thanked this post: Then prompt your device to connect to the Hub. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). other electrical equipment that can get hot). There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. 2 users liked/thanked this post: The Home Hub 6 is another name for the BT Smart Hub. If you need to forward a port for both TCP and UDP and your router does not have the Both option, then you need to create two entries. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. WPA-Auto - if you're having problems connecting older devices. If this happens then all that is required is to click Disconnect in the Advanced/Broadband settings, re-enter the username (followed by @plusdsl.net) and password then Connect. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. on BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. Mattwilf, smallblueplanet. It's free and takes less than a minute to check and compare. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. Yes. Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. - edited The light on the left of the Hub will flash blue. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. After this procedure I released and renewed my DHCP address by going into a command prompt and typing: Where can I view the status of my Smart Hub? 13-04-2021 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 22h41. Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. You can see it but I only see a yellow triangle. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. Not anymore. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. Security type Set the security level for your Hub's wireless connection -. While the size and premise remains much the same as the. It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. As I said though, there isnt that option or Id have chosen it! (If I have helped you in any way please click the thumbs up. You'll find access controls for your Smart Hub 2 in the My BT app. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! Channels But to get back to default settings, I had to do a factory reset! 15-01-2019 BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. To add the forward, find the Add icon located near the right of the screen and click on it. The Smart Hub 2 is the latest addition to BT's range of routers. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. You may need toset up your devices again. Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. Our software does everything that you need to forward a port. 13-04-2021 The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. I believe I rebooted the router after doing this as well. and don't pull, twist or plugs any cables. 03-08-2019 Page 2 You can add and manage these easiest way to get help . To open a port in your BT Smart Hub 2 router, follow these important steps: If the process of forwarding ports in your router seems difficult to you, you are not alone! Forwarding some ports in your router for FIFA 23 can help improve your online multiplayer connections. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. ): So no obvious way to select combine or split apart from how I define the SSID. Not all routers are the same. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. Presumed I was suppose to do the same. Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. as in hospitals. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. IP address - edited Find the Advanced Settings button located near the bottom right of the screen and click it. 25-08-2022 >. If you ever need to turn it off for any reason, you can use this switch to turn it off. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. on Open Port Checker is the only online port checking tool that has Guaranteed Results. Turn off the BT WiFi. 25-08-2022 Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. 1800000. I think this tutorial will explain everything. 14 users liked/thanked this post: 15-01-2019 This router is a few years old now but will easily give you the modest speeds promised by an ADSL package. Don't let poor connections slow you down. I apologise for sounding sceptical but this is the first time that I have heard of this. 15-01-2019 Smart Setup has moved on some firmware versions from the Home to the Status page. Connect everything else to the R8000. This is called opening a port or port forwarding. However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. I still don't know why I don't have the option NOT to split the bands but this works for me anyway. Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. IP address How do I do that? How do I restrict the wireless devices that can connect to my Hub? Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. You can turn it on or off. With BT access controls you can manage how your device accesses the internet during certain times of the day. 07:25 PM How do I view the devices connected to my Smart Hub? This will open the Hub Manager, Enter the admin password. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. Remember to save your changes. I can confirm it works OK but it takes a few goes to get the timing right. This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. Didn't realise that was the way to do it. 22h35, on The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. 9:33 PM. This website uses cookies to give you the best experience. The lights on your Hub will come on green means its getting ready, this may take a few minutes. 12:44 PM. - edited Port forwarding is literally forwarding a port from the internet to your home network. From theHub Manager, click onAdvanced Settings, thenWireless. 12-04-2021 Follow these steps to learn how to find strong scottish boy names with meaning To reset, first find the reset pinhole at the back of the modem between the Power and Ethernet ports. Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more away from radiators, window sills or. 26-08-2022 Our guide How to Reset a Router can help you with that. (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. 2 users liked/thanked this post: How do I control the time when devices can access the internet on my Smart Hub? If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. How do you turn off wifi? Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. 15-01-2019 Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Then enter the highest number of that range into the External Ports End box. If you want to use your Hub as a modem only and connect another router to use as an access point, then you might want to disable this. How do I create a Port Forwarding rule on my Smart Hub? Baldrick1. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. However, that doesn't mean adapters won't arrive at some point. A Firewall blocks incoming connections by nature. After the username and password is set there may no longer be a Save option. Switch off your electric. This is something that shouldnt be overlooked when searching for a new broadband deal. 7:22 PM. Previously I have just removed the isp supplied routers and it has worked fine. Is Complete Wi-Fi only compatible with Smart Hub 2? I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. Im going to get a hub 6 for the same issues with the rubbish plusnet router. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. You should see a box similar to the one shown below. How do I use my Smart Hub as a modem only? Thanks Baldrick1 for your advice and the steps to go through. But you do have the option to leave the bands synchronised. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. The biggest difference between these packages is what speeds you can expect. socket if it's safe to do so and contact our helpdesk. Opening a port to a specific device may solve problems that you are having on your network. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. 13-04-2021 08:50 AM. The default setting is to merge the two together so you see only one network name. The setting procedure for the Smarthub and Smarthub 2 are the same. - edited I've just noticed an error. Slide the two parts of the hub's plug together until they click into place. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. The primary DNS was a IPV6 address. The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. With BT access controls you can manage how your device accesses the internet during certain times of the day. BT will now charge customers for keeping their broadband router or TV set-top box after they've ended their contract. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). Connect the cable to the hub's power port, plug it into the wall and switch it on. @Prodigy11UK Welcome to the Plusnet forum. Turn everything off. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. Can you help me or direct me to step by step instructions please? Find the Port Forwarding section of your router. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. ipconfig /release 2. From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. How to Open a Port in Your Router for Gran Turismo 7. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! Above is an example of what a web browser address bar looks like. I have a BTB Smart Hub 1 which is fairly similar. If you ever need to turn it off for any reason, you can use this switch to turn it off. BTW, the image you posted won't be public until a mod approves it. Only change it if you're having connection problems with your device. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. So everything started working perfectly. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? 03:02 PM California Residents: Prop 65 WARNING. 11h13. 25-08-2022 The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. Perhaps Im due an update, well see. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". You'll find it in Hub Manager. 0 Ratings . Ask questions and share tips with other people 24 hours a day. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. By 2008 US officials considered Jalisco's capital a methamphetamine hub they .BT Smart Hub 2 091300 7 Port Wireless Router 12.75 Free postage BT Smart Hub 2 - 1000 Mbps Dual Band Wireless Gigabit Router - 091298 15.00 Free postage BT Smart Hub 2 1000 Mbps Dual Band Fibre Wireless Gigabit Router 17.99 Almost gone Free postage BT Smart . ipconfig /renew. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Anyone else seen this problem or better still found a way round it? Thanks so much for any help. DHCP server Youll need to enable the Bridging feature. 15-01-2019 Now, remember this is the exact model of Hub Plusnet are now using. 20h48, on You get a router free with any BT broadband deal, although the router you get depends on the deal you choose.